Adjustment works
Moving or removing a network cable or component
Network cables and other components can be found on facades, pylons, or underground. If you are planning construction or demolition works that will affect a cable or cabinet, you can ask us to relocate or remove it temporarily.
A network cable and/or other network component needs to be relocated or removed temporarily.
Are you installing an extra window, insulating your roof, or applying cladding? If you are carrying out facade works that affect the network cable and/or other network components, we will temporarily relocate or remove them
A network cable and/or other network component needs to be removed or moved.
Are you demolishing a building, tearing down a garage or outbuilding, or removing an old extension? If this work affects a network cable and/or other network components, we will remove or temporarily relocate the cable or component for you.
I would like to have a network cable and/or other network component relocated.
Are you putting up a carport or a fence, laying a driveway, or creating a pond in your front garden? If a network cable and/or other network component is in the way, you can ask us to relocate it. We are not legally obliged, but we will be happy to consider your situation.
I am planning facade works
A network cable and/or other network component needs to be relocated or removed temporarily.
Are you installing an extra window, insulating your roof, or applying cladding? If you are carrying out facade works that affect the network cable and/or other network components, we will temporarily relocate or remove them
I am planning demolition works.
A network cable and/or other network component needs to be removed or moved.
Are you demolishing a building, tearing down a garage or outbuilding, or removing an old extension? If this work affects a network cable and/or other network components, we will remove or temporarily relocate the cable or component for you.
I have another situation.
I would like to have a network cable and/or other network component relocated.
Are you putting up a carport or a fence, laying a driveway, or creating a pond in your front garden? If a network cable and/or other network component is in the way, you can ask us to relocate it. We are not legally obliged, but we will be happy to consider your situation.
Before you submit an application
Some guidelines to make the application process run smoothly
- Your request should be submitted at least eight weeks in advance.
- Take photos and gather the necessary plans and documentation:
- An overview photo of the entire facade or pylon
- A detail photo of the cabinet or cable
- Building plans (optional)
- Certificate of facade protection (if applicable)
- If you are applying as an individual and another party (e.g. your contractor) will carry out the work on site, have their contact details to hand.
- If you are applying as a company (contractor, demolisher, etc.), you will need your VAT number.
- We will provide you with a quote in advance. In some cases, there may be additional charges.
From application to execution: how the process works
- Application
- Submit your application online quickly and easily via the buttons above. We will then consider your application and create your file. Please note that we may not be able to carry out all adjustment works. However, we will always respond to your request.
- Contact
- No later than two weeks after your request, we will contact you (or the contact person you indicated) to discuss the application. We will visit the location where the work needs to be done so we can assess the requirements properly.
- Quote
- During the site visit, we will discuss exactly what work needs to be carried out. Based on this, we will email you a non-binding offer that is valid for six months.
- Approval
- If you agree to the quote, you must sign and return it to us by email or post. A signed quote is binding. Please note that we cannot schedule and carry out work without your approval of the quote.
- Scheduling
- As soon as you agree to the quote, we will schedule the work. On average, we visit about six weeks after the quote is approved. If permits are required, this may take longer. Additional costs will apply if you want a faster, temporary solution.
- Work
- One of our teams will come and carry out the work on the agreed date.
What else to bear in mind
Urgent temporary solution
A request to relocate or remove a network cable and/or other network component must be made at least 8 weeks before the planned start of the facade or demolition work. If you would like us to visit sooner, we will consider this an urgent temporary solution.
Additional charge: €300 (inc. VAT)
Absence
Someone must always be present during the site visit: yourself, your contractor, etc. If no one is present at the agreed time (we will wait 15 minutes), we will apply a callout fee. We will inform you if someone needs to be present during the work.
Additional charge: €85 (inc. VAT)
Urgent reaction
The normal timeframe for contacting you after your request is at least 3 weeks. If you like us to reach out sooner, we will contact you within 3 weeks. Please note: if you also want an urgent temporary solution, the additional charges will be added together.
Additional charge: €130 (inc. VAT)
Permits
Please note that excavation on public land may require a permit. Application and approval of permits can take three to six months.
Carry out work yourself
Only Wyre employees and partners are permitted to relocate and remove cables and other network components. If you do this yourself, or your contractor does, we consider it damage and will charge repair fees.
Responsibility
As the applicant, you are responsible for the network cable we temporarily remove from the facade. If the cable is damaged when we come to replace it, we will charge a repair fee.